Is it safe to buy on your site?
In line with the recommendations of the WHO, ECDC and national authorities, we are ensuring on a daily basis that hygiene and prevention measures are respected, to guarantee the health and safety of our customers, employees and the communities in which we live and work.
How long will it take for my order to arrive?
We are doing our best to guarantee respect of delivery times. However, due to the regulations implemented to curb the contagion from Covid-19, delivery times may be delayed and the Express delivery service is temporarily suspended.
We thank you for your understanding and we want to reassure you that we will continue to strive as always to limit variations in delivery times as much as possible.
Does your UPS courier continue to ship normally?
The restrictions applied for the containment of Covid-19 do not apply to the movement of goods and our delivery partner UPS is continuing to carry out the shipping service. Due to local operating conditions, some parcel pickups and deliveries may experience slight delays.
To which address can my order be shipped?
As a result of government impositions aimed at curbing the infection, most stores will remain closed until further notice and, consequently, shipments to UPS Access Points may also suffer inconvenience.
We suggest using your home address as the shipping address for your orders.
1.1. These general conditions of sale (hereinafter also the "Conditions") apply to the purchase of "VR|46" brand products (hereinafter "Products" or the singular "Product") processed through the e-commerce site www.vr46.com (hereinafter the "Site") by users who can be classified as "Consumers" in accordance with the article 1.2 below. The Site, owned by VR|46 Racing Apparel S.r.l. with registered office in Pesaro (PU), Viale F.lli Rosselli n. 46, VAT No. 02495180412 (hereinafter "Owner"), is managed exclusively by Triboo Digitale S.r.l. - Companies of the Triboo Group - with registered office in Viale Sarca 336 20126 Milan, Italy, tax code, VAT number and Milan Register of Companies 02912880966 (hereinafter "TRIBOO DIGITALE").
1.2. TRIBOO DIGITALE manages Products sale through the Site on behalf of the Owner. Purchases of Products processed through the Site will involve TRIBOO DIGITALE, as seller (hereinafter the "Seller"), and the person who purchases one or more Products for purposes not related to his business, commercial, artisan or professional activity, as a buyer (hereinafter the "Consumer"), (Seller and Consumer will hereinafter collectively considered the "Parties").
1.3. The Owner is not a party to these Conditions, as he is not a party in the purchase and sale of the Products between the Seller and the Consumer, but the owner of the rights on the domain name of the Site, the logos and trademarks, relating to the Products presented on the Site, as well as the copyright on the Site contents.
1.4. Any communication by the Consumer connected and/or related to the purchase of the Products - including any reports, complaints, requests concerning the purchase and/or delivery of the Products, the exercise of the right of withdrawal, etc.. - must be sent to the Seller to the addresses and in the way indicated on the Site and to the e-mail address firstname.lastname@example.org.
1.5. Each purchase is governed by the general conditions of sale in the version that will be published on the Site at the time of order submission by the Consumer.
1.6. The Site is dedicated to retail sales and, as such, is intended for the exclusive use of Consumers. Persons who are not Consumers are invited not to place purchase orders. If one or more sales are made by a person who cannot be considered a Consumer, these Conditions shall apply but, in derogation from them:
(a) the right of withdrawal indicated in article 10 will not be granted to the buyer;
b) the buyer will not be entitled to benefit from the Products warranty on the Products indicated in Article 8;
c) any other protection will be granted to the buyer, herein provided in favour of the Consumer, that reflects or complies with mandatory legal provisions;
d) the sale contract between the Seller and the buyer shall be governed by Italian law, with the exclusion of the United Nations Convention on Contracts for the International Sale of Goods - Wien Convention of 1980.
1.7. At the time purchase order is sent by the Consumer, he accepts that the confirmation of information relating to the order placed and these Conditions will be sent by e-mail to the address he declared during registration on the Site or during the purchase process.
1.8. In order to make purchases through the Site, the Consumer must be of legal age (18 years old) and have the legal capacity to act, that the Consumer declares to possess.
1.9. Any cost for Internet connection to the Website, including telephone charges, have to be covered exclusively by the Consumer, according to the rates applied by the operator selected by the Consumer.
2. Products features and their availability in the different geographical areas
2.1. The Products are sold with features described on the Site and in accordance with the Conditions published on the Site at the time of placing the order by the Consumer, excluding any other condition or term.
2.2. The Seller reserves the right to modify these Terms and Conditions at any time, at his discretion, without prior notice to users of the Site. Any change will be effective from the date of publication on the Site and will only apply to sales concluded from that date.
2.3. Prices, Products for sale on the Site and/or their features may be subject to changes without notice. These changes only apply to orders not yet confirmed at the date of the change. In any case, before sending the purchase order in accordance with paragraph 3 below, the Consumer is invited to verify the final sale price.
2.4 The Site can be accessed from all over the world. However, the Products available on the Site may only be purchased by users who request their delivery in one of the countries indicated on the Site.
2.5. The Consumer has the possibility to request, by following the instructions on the Site, the customization just for certain Products indicated by the Seller in the relevant information sheet and in the way indicated therein. The Consumer takes full and exclusive responsibility for the content of the requested customization and, therefore, undertakes to fully discharge the Seller from any claim made by third parties that are consequent or in any case attributable to the content of the customization of the Product. Without prejudice to the above, in any case, the Seller reserves the right not to accept requests for customization that in its unquestionable judgement are detrimental to the intellectual property rights and/or image and/or honour and/or any other rights of the Owner and/or third parties. In these cases, the Seller will communicate his decision to the Consumer via e-mail, asking to replace or delete the text of the customization from the selected Product in order to proceed with the execution of the order, without constituting any responsibility of the Seller regarding estimated delivery times. For customized Products, the right of withdrawal from the purchase contract is excluded, in accordance with Article 10 below.
3. Methods of products purchase - Conclusion of every single purchase contract
3.1. The presentation of the Products on the Site, not binding for the Seller, is merely an invitation to the Consumer to formulate a contractual purchase proposal and not an offer to the public.
3.2. The purchase order submitted by the Consumer to the Seller through the Site has the value of a contractual proposal and is regulated by these Conditions, which are an integral part of the order itself and that the Consumer, by transmitting the order to the Seller, is obliged to accept in full and without reservation. Before proceeding with the purchase of the Products, by sending the purchase order, the Consumer will be asked to carefully read these Conditions and the information about the right of withdrawal, to print a copy through the print command and to save or reproduce a copy for personal use. In addition, the Consumer will be asked to identify and correct any possible mistake about his data.
3.3. The Consumer's purchase order is accepted by the Seller by sending to the Consumer, to the e-mail address declared to the Seller when registering on the Site or submitting the order if the Consumer is not registered on the Site, confirmation e-mail of the order, which will contain the link to these Conditions, a summary of the order placed, including details of the price, shipping costs and applicable taxes, and a description of the features of the Product ordered. The Consumer's order, the Seller's order confirmation and the Conditions applicable to the relationship between the Parties shall be saved electronically by the Seller in his computer systems and the Consumer may request a copy by sending an e-mail to the Seller to email@example.com.
3.4. Any purchase contract of Products shall be intended concluded when the Consumer receives confirmation of the order from the Seller by e-mail.
4. Product selection and purchase procedure
4.1. The Products presented on the Site may be purchased by selecting the Products of Consumer’s interest and placing them in the appropriate virtual shopping cart. Once the Products have been selected, in order to purchase the Products in the shopping cart, the Consumer will be invited to (i) register on the Site, providing the requested data, or (ii) to log in, if the Consumer is already registered, or (iii) to provide his data in order to complete the order and allow the conclusion of the contract. If the data indicated in the order are different from those provided when registering on the Site, the Consumer will be asked to confirm his own data (by way of example, but not limited to: name, surname, etc.), as well as the address where to deliver the selected Products, the billing address and, optionally, a telephone number where he can be contacted for any communications relating to the made purchase. The Consumer will display an order summary to be executed, whose contents can be modified: therefore, the Consumer, after careful reading, must expressly approve these Conditions, through the appropriate check-box on the Site and finally, through the "Insert order" button, the Consumer will be asked to confirm his order, which will be sent to the Seller and will produce the effects described in the previous paragraph 3.2. of this contract. The Consumer will also be asked to choose the shipping and payment method, among those available. In case the Consumer decide to proceed with immediate payment (at the time of purchase) by credit card, PayPal or immediate bank transfer, he will be required to communicate the relevant data via secure connection. For accounting and administrative requirements, the Seller reserves the right to verify the details indicated by the Consumer. If payment is made by credit card, the purchase amount will be charged exclusively at the time of transmission of the order confirmation from the Seller to the Consumer.
4.2. In case the Consumer finds, during the Product selection procedure on the Site referred to in paragraph 4.1 above, that the price of one or more Products he intends to select for the next purchase is clearly lower than the price normally applied, net of any discounts and/or promotions in force at that time, due to a clear technical problem that occurred on the Site, please do not complete your purchase order and report the aforementioned technical error to the Seller's Customer Service by sending an e-mail to firstname.lastname@example.org.
5. Delivery of goods and acceptance
5.1. The Site indicates the availability of the Products and their delivery time, however, this information is to be considered purely indicative and not binding for the Seller.
5.2 The Seller undertakes to do his best in order to comply with the delivery time indicated on the Site and, in any case, to deliver within a maximum of 30 (thirty) days from the day after the one on which the Consumer has submitted the order. In case of non-performance of the order by the Seller, due to the unavailability, even temporary, of the Product, the Seller will provide written notice to the Consumer and will refund any amounts already paid by the Consumer for the payment of the Product in accordance with paragraph 5.3. If the Consumer has chosen bank transfer as the method of payment, the delivery term will start from the receipt of the payment by the Seller.
5.3. The Products ordered by the Consumer will be shipped according to terms selected by the Consumer, among those available and indicated on the Site at the time the order is submitted. The Consumer undertakes to check promptly and as soon as possible that the delivery includes just all the Products purchased and to inform the Seller promptly of any defect in the Products received or of their non-conformity with the order placed, according to the procedure set out in the following paragraph 8 of these Conditions, failing which the Products will be considered as accepted. In case the packaging or envelope of the Products ordered by the Consumer arrive at their destination clearly damaged, the Consumer is invited to refuse delivery by the carrier/shipper or to accept delivery "with reserve".
6. Prices, shipping costs, taxes and duties
6.1. The price of the Products is the one indicated on the Site at the time the order is sent by the Consumer. Prices include standard packaging costs, VAT (if applicable) and any indirect taxes (if applicable), while they do not include the shipping costs which are calculated one step before the Seller sends the order confirmation to the Consumer, and that the Consumer undertakes to pay to the Seller in addition to the price indicated on the Site.
6.2. The Consumer shall pay the total price to the Seller, as stated in the order and in the order confirmation sent via e-mail by the Seller to the Consumer.
6.3. If the Products have to be delivered to a country outside the European Union, the total price indicated in the order and confirmed in the order confirmation including indirect taxes (if applicable) is net of any customs duties and any other sales tax that the Consumer undertakes to pay, if due, in addition to the price indicated in the order and confirmed in the order confirmation, in accordance with the legal provisions of the country to which the Products will be delivered. The Consumer is invited to inquire with the proper authorities of his country of residence or of destination of the Products, in order to obtain information about any duties or taxes applied in his country of residence or in the country of destination of the Products.
6.4. Any additional costs, charges, taxes and/or duties that a given country may apply, for any reason, to the Products ordered in accordance with these Conditions, shall be paid exclusively by the Consumer.
6.5. The Consumer declares that the lack of knowledge of the costs, charges, taxes and/or duties -referred to in the previous paragraphs. 6.3. and 6.4.- at the time of sending an order to the Seller, cannot constitute a cause for termination of this contract and cannot in any way charge the Seller for the above charges.
7.1. Payment of the price of the Products purchased on the Site must be made within the essential term of 10 (ten) days from the date of transmission of the order confirmation from the Seller to the Consumer. The Consumer expressly accepts that the execution of the contract by the Seller will begin when the price of the purchased Product(s) is credited to the Seller's current account.
7.2. Payment can be made by credit card or PayPal, under the conditions described below. The Seller may allow further payment methods by indicating them in the payment section of the Site.
7.3. If the payment is made by credit card, the Consumer will be transferred to a protected site and the credit card details will be communicated directly to ADYEN NV operator that handles payments on behalf of the Seller. The transmitted data will be sent in secure mode, by the encrypted data transfer with SSL (SecureSocketLayer) 128 bit. Such data are not accessible even to the Seller.
7.4. If payment is made by bank transfer in favour of the Seller, the Consumer shall indicate the "Swift" and "IBAN" codes indicated in the order confirmation, as well as the order number.
7.5. The Seller shall promptly transmit to the Consumer -if required by applicable law- the tax receipt related to the purchase made in electronic format via e-mail to the address declared by the same, if the purchased Products are to be delivered within Italian territory, or attached in a paper format to the purchased Products, in all other cases.
8. Seller's legal guarantee of conformity, notification of conformity defects and intervention under warranty
8.1. Pursuant to and for the purposes of European Directive 44/99/EC and Italian Legislative Decree no. 206/2005 (hereinafter "Consumer Code"), the Seller guarantees the Consumer that the Products will be free from design and material defects and will comply with the descriptions published on the Site for a period of 2 (two) years from the date of delivery of the Products to the Consumer. The application of any warranty is excluded in case of use or washing of the Product that does not comply with the Product's own use and with the instructions/warnings provided by the Seller and/or the Owner, that are indicated in the illustrative reference documentation, tags or labels.
8.2. Under penalty of forfeiture of this warranty, the Consumer shall be responsible for reporting any defects and non-conformities within and no later than 2 (two) months from the discovery, by sending an email to the Customer Service to the address email@example.com the appropriate form correctly filled in [click here to download the return form for defective product], with indication of the defect and/or non-conformity found, as well as the relative documentation indicated in the return form itself (at least no. 1 (one) photograph of the Product, the order confirmation sent by the Seller and/or the tax receipt).
8.3. Following receipt of the form and the related documentation, the Seller will evaluate the defects and non-conformities reported by the Consumer through the Owner’s assistance service and, after having carried out the quality checks to verify the actual non-conformity of the Product, will decide whether to authorise the return of the Products by providing the Consumer with a feedback containing the "Return Code" by e-mail to the address provided by the latter during the registration process on the Site or during the transmission of the order. The authorization to return the Products will in no way constitute recognition of defects or non-conformities whose existence must be ascertained after the return. The Products for which the Seller has authorised the return must be returned by the Consumer, together with a copy of the return authorisation notice containing the "Return Code" within 30 (thirty) days from the notification of the defect or non-conformity to the following address:
TRIBOOO DIGITALE S.r.l., c/o
Via Cesare Cantu' 6
20092 Cinisello Balsamo Mi
8.4. In case of defects or non-conformities, the Consumer will be entitled to restore the conformity of the Product by the Seller, through repair or replacement, or to alternative remedies in the cases expressly provided for by the article. 130 of Legislative Decree no. 206/2005.
If the Seller has undertaken to refund the price paid by the Consumer, the refund will be made, where possible, by the same means of payment used by the Consumer when purchasing the Product or by bank transfer. It will be responsibility of the Consumer to communicate to the Seller, again by e-mail at firstname.lastname@example.org, the bank details to make the transfer in his favour and to ensure that the Seller is put in a position to be able to return the amount due.
9. Liability for damage from defective products
9.1. As regards any damage caused by defects in the Products, the provisions of European Directive 85/374/EEC and the Consumer Code will be applied. The Seller, as distributor of the Products through the Website, shall be released from any liability, none excluded and/or excepted, indicating at the request of the damaged Consumer the identity and domicile of the relevant producer.
10. Right of withdrawal
10.1 Subject to the exceptions provided for in Article 59 of the Consumer Code and the case expressly provided for in paragraph 10.7 below, the Consumer is entitled to withdraw from any contract concluded under these Conditions, without having to provide any reason and without penalty, within 14 (fourteen) days from when (i) the Product was delivered, or (ii) in the case of purchase of several Products delivered separately with a single order, the last Product was delivered.
10.2 To exercise the right of withdrawal, the Consumer must inform Triboo Digitale before the expiry of the term referred to in paragraph 10.1 above, of his decision by accessing the "My Returns" page from My Account or, if he is not registered on the site, by accessing the dedicated page and entering the order number and the e-mail with which the purchase was made. Alternatively, the Consumer may send an explicit declaration to Triboo Digitale via the contact form or to the e-mail address email@example.com, of his decision to withdraw using the attached standard withdrawal form [link to the return form for exercising the right of withdrawal].
10.3 As a result of what said in the previous paragraph 10.2, the Consumer will receive an email confirming the exercise of withdrawal containing, if he has already received the ordered product in the meantime, the return form to be included in the package, and instructions to proceed with the return of the product, to be transmitted no later than the following 14 days to:
Triboo Digital c/o
Via Cesare Cantu' 6
20092 Cinisello Balsamo Mi
10.4 If the Consumer has received the product, he is required to return it to Triboo Digitale without undue delay and, in any case, within 14 days from the day he announced the withdrawal. The deadline is met if the Consumer returns the goods before the expiry of the 14-day period. The risks and direct costs of the return of the goods, as well as the proof of this, will be charged to the Consumer. If the Consumer exercises the withdrawal through the site, before confirming the request for withdrawal he will be shown the cost for the return of the goods, if he wishes to use the return service offered by the site.
10.5 In the event of withdrawal, the Consumer will be reimbursed the payments he has made, including delivery costs (except for the additional costs deriving from the possible choice of a type of delivery other than the least expensive type of standard delivery offered), without undue delay and, in any case, no more than 14 days from the exercise of the withdrawal. These refunds will be made using the same means of payment used by the Consumer for the initial transaction, unless the Consumer requests a refund on a different payment method; in this case, any additional costs deriving from the different means of payment will be charged to the Consumer. The refund can be suspended until the goods are received or until the Consumer demonstrates that he has sent the goods back, if previous.
10.6 The Consumer is responsible for the decrease in the value of goods resulting from a manipulation other than that necessary to establish the nature, characteristics and functioning of the goods. Therefore, if the returned goods are damaged (e.g. with a sign of wear, abrasion, scratches, deformation, etc.), not complete with all their elements and accessories (including unaltered labels and tags attached to the product), not accompanied by the enclosed instructions/notes/manuals, by the original packaging and by the guarantee certificate, where present, the Consumer will respond to the decrease in the value of the goods, and will be entitled to the amount equal to the residual value of the Product.
To this end, therefore, the Consumer is invited not to manipulate the good as much as strictly necessary to establish the nature, characteristics and functioning of the same and to coat the original wrapping of the Products with other protective packaging that preserves their integrity and protects them during transport even from writing or labels.
10.7 Exclusion of the right of withdrawal – Pursuant to art. 59, first paragraph, letter c) of D. Lgs. 206/2005 (Consumer Code), the Consumer's right of withdrawal is excluded in relation to the supply of Products tailor-made or clearly personalized. With reference to the aforementioned case of exclusion of the right of withdrawal, the Consumer is informed and accepts that the products "tailor made or clearly personalized" include the Products referred to in Article 2.5, relating to which, therefore, the right of withdrawal referred to in this paragraph 10 will not be applied.
11. Intellectual property rights
11.1. The Consumer declares to be informed that all trademarks, names, as well as any distinctive mark, denomination, image, photograph, written or graphic text used on the Website or related to the Products are and remain the exclusive property of VR|46 Racing Apparel S.r.l. with legal office in Pesaro (PU), in Via F.lli Rosselli No. 46, VAT No 02495180412 and/or of its assignees, without any rights to the Consumer on them deriving from the access to the Site and/or the purchase of the Products.
11.2. The contents of the Site cannot be reproduced, either wholly or partially, transferred by electronic or conventional means, modified, or used for any purpose without the prior written consent of VR-46 Racing Apparel S.r.l. with legal headquarters in Pesaro (PU), in Via F.lli Rosselli No. 46, VAT No 02495180412.
12. Consumer Data and Privacy Protection
12.2. The Consumer declares and guarantees that the data provided to the Seller during the registration and purchase process are correct and true.
12.3. The Consumer may at any time update and/or modify his personal data provided to the Seller through the appropriate section of the "My Account" website accessible after authentication.
13.1. Although the Seller takes measures to protect personal data against their possible loss, falsification, manipulation and improper use by third parties, due to the characteristics and technical limitations related to the protection of electronic communications via the Internet, the Seller and the Owner cannot guarantee that the information or data displayed by the Consumer on the Site, even after the Consumer has authenticated (login), cannot be accessed or viewed by unauthorized third parties.
13.2. The Seller, with regard to data relating to credit card payments, uses the services of ADYEN NV, which adopts technological systems to ensure the highest levels of reliability, security, protection and confidentiality in the transmission of information via the web.
14. Applicable law, conciliation attempts and competent court
14.1. Any sales agreement between the Seller and Consumers pursuant to these Conditions will be regulated and interpreted in accordance with Italian laws and in particular by the Consumer Code, with specific reference to the legislation on distance contracts and the Legislative Decree 9 April 2003 n. 70 on certain aspects of e-commerce. In any case, any rights granted to Consumers by provisions of the law in the state of the latter will be saved.
14.2. In the case of disputes between the Seller and a Consumer, we guarantee from now on our participation in an attempt at friendly conciliation that each Consumer will be able to promote before RisolviOnline, an independent and institutional service provided by the Arbitration Chamber of the Chamber of Commerce in Milan, which allows both parties to reach a satisfactory agreement, with the help of a neutral and competent conciliator, in a friendly and safe way on the internet. For more information on the RisolviOnline regulation or to submit a conciliation request, access www.risolvionline.com.
14.3. As an alternative to the conciliation attempt referred to in paragraph 14.2, the Consumer also has the right to access the European Online Dispute Resolution platform (the European ODR Platform) for the resolution of any dispute between Seller and Consumer.
The European ODR Platform is developed and managed by the European Commission, in accordance with the 2013/11/EU Directive and EU Regulation 524/2013, in order to facilitate the independent, impartial, transparent, effective, rapid and fair extrajudicial resolutions of disputes concerning contractual obligations deriving from sales contracts or online services between a consumer residing in the EU and a professional established in the UNION through the intervention of an ADR (alternative dispute resolution) that has joined it, which can be selected from a list available there.
For more information about the European ODR Platform or to initiate an alternative dispute resolution procedure for this contract, access the following link: http://ec.europa.eu/odr The Seller’s e-mail address to be indicated in the European ODR Platform is as follows: firstname.lastname@example.org.
14.4. If the attempt to conciliation referred to in paragraph 14.2 or 14.3 is not adhered to, or if such attempt fails, the dispute will be referred to the judge of the Consumer's place of residence or domicile.
Welcome to the website www.vr46.com, official online shop of VR/46 RACING APPAREL S.r.l. (hereinafter the "Site"). The Site is managed and maintained by Triboo Digitale S.r.l. with registered office in Viale Sarca, 336 - 20126 Milan, Italy, tax code, VAT number and Milan Register of Companies 02912880966 (hereinafter "TD").
Access to and use of the Site are governed by these General Conditions of Use (hereinafter the "General Conditions"). Access to and use of the Site, as well as the purchase of products, presuppose the reading, knowledge and acceptance of these General Conditions as well as the general conditions of sale.
If you do not agree, in whole or in part, with the General Conditions of the Site, please do not use our website.
Anyone who accesses and uses the Site implicitly declares not to use the Site for illicit purposes or in any case contrary to current legislation.
TD may modify or simply update, in whole or in part, these General Conditions. Changes and updates of the General Conditions will be notified to users on the Homepage of the Site as soon as they are adopted and will be binding as soon as they are published on the Site in this same section.
If a clause of these General Terms and Conditions of Use is deemed unlawful, void or for any reason ineffective, its invalidity or ineffectiveness will not affect the validity or effectiveness of the remaining provisions.
2. Site Content
Access to and use of the Site, including the display of web pages, communication with TD, the possibility to download information about products and the purchase of products on the website, are activities conducted by our users exclusively for personal purposes unrelated to any commercial, business and professional activity.
3. Limitation of liability
By accessing the Site you will be the one and only responsible for the use of the same and its contents. TD and VR/46 RACING APPAREL S.r.l., in fact, cannot be considered responsible for any use of the Site and its contents by any of its users that does not comply with the legal provisions, without prejudice to TD's liability for intent and gross negligence. In particular, you will be one and only person responsible for the communication of incorrect, false or related information and data to third parties, without their consent, as well as in consideration of incorrect use of the same.
Finally, since any material will be downloaded or obtained through the use of the service at the user's choice and risk, any responsibility for any damage to computer systems or loss of data resulting from the downloading operations lies with the user and cannot be attributed to TD and VR/46 RACING APPAREL S.r.l.. TD and VR/46 RACING APPAREL S.r.l. disclaim any liability for any damages resulting from the inaccessibility to the services on the Site or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, problems related to the network, providers or telephone and / or computer connections, unauthorized accesses, data alterations, failure and / or malfunction of electronic equipment of the user.
The user is responsible for the protection and correct use of his personal information, including the credentials that allow access to the reserved services, as well as any harmful or prejudicial consequence that may be caused to TD or third parties as a result of incorrect use, loss or theft of such information.
5. Intellectual Property Rights
All contents, in any format, published on the Site, including web pages, graphics, colours, patterns, tools, fonts and design of the web site, diagrams, layout, methods, processes, functions and software that are part of the Site, are protected by copyright and any other intellectual property rights of VR/46 RACING APPAREL S.r.l. and TD and the other right holders. Reproduction, total or partial, in any form, of the Site and its contents is prohibited without the written consent of VR/46 RACING APPAREL S.r.l. and TD. VR/46 RACING APPAREL S.r.l. and TD have the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, total or partial, of the Site and its contents. With regard to the use of the Site, you are only authorized to:
(i) view the website and its contents;
(ii) perform all those other temporary acts of reproduction, without economic significance, which are considered transitory or secondary, integral and essential part of the view of the site and its contents;
(iii) all other navigation operations on the website which are carried out only for legitimate use of the website and its contents.
Any further act of reproduction must be authorised from time to time by VR/46 RACING APPAREL S.r.l. and TD or, if necessary, by the authors of the single works contained on the website. Such reproduction operations must in any case be carried out for lawful purposes and in compliance with copyright and other intellectual property rights of VR/46 RACING APPAREL S.r.l. and TD and the authors of the single works contained on the website. The authors of single works published on the Site have, at any time, the right to claim authorship of their works and to oppose any deformation, mutilation or other modification of such works, including any act to the detriment of their honor or reputation. You undertake to respect the copyright of the artists who have chosen to publish their works on the Website or who have collaborated with it to create new forms of expression and art intended to be published, even if not exclusively on the Website, or that are an integral part of it. Furthermore, you are not, under any circumstances, authorized to use, in any way or form, the contents of the website and any single work protected by copyright and any other intellectual property right. For example, you may not alter or, in any other way, modify the contents and protected works without the consent of VR/46 RACING APPAREL S.r.l. and TD and, where necessary, the single authors of the works published on the Site.
6. Applicable law
These General Conditions shall be governed by and construed in accordance with Italian law, including, but not limited to, any dispute concerning the existence, validity and effectiveness of the General Conditions and any other agreement referring to them.
If you are a consumer, for the legal relationships governed by these General Conditions, please refer in particular to Legislative Decree 6th September 2005, no. 206, containing the ' Consumer Code', and subsequent additions and modifications..
8. Referral clause
As for what is not provided by these General Conditions, please refer to the General Conditions of Sale, where applicable.
This Site and the Services are reserved for people over eighteen years old. The Owners therefore do not collect personal data relating to people under 18 years old. Upon request of the Users, the Owners will promptly delete all personal data involuntarily collected and related to people under 18 years old.
- by sending a registered letter to the owner's legal office: Viale Sarca 336, Edificio 16, 20126 Milan;
- by sending an e-mail message to: email@example.com
- by sending a fax to 02 64741401
For the Partner:
- by sending a registered letter to the owner's legal office in Via F.lli Rosselli, No. 46 – 61121 Pesaro (PU);
- by sending an e-mail message to firstname.lastname@example.org;
Users can also contact:
- Triboo's Data Protection Manager (RPD or DPO), whose contact details are: email@example.com.
- - The Partner's Data Protection Manager (RPD or DPO), whose contact details are as: firstname.lastname@example.org.
1. Purpose of treatment
Users’ personal data will be treated lawfully by Triboo under art. 6 of the Regulation for the following treatment purposes:
(b) administrative-accounting purposes, i.e. to carry out organizational, administrative, financial and accounting activities, such as internal organizational activities and functional activities to the fulfillment of contractual and pre-contractual obligations;
(c) legal obligations, that is to fulfill obligations required by the law, by an authority, by a regulation or by European legislation. The provision of the personal data for the above processing purposes is optional but necessary, since the failure to provide them will result in the inability for the User to browse the site, sign up to the Site and take advantage of the Services. The personal data which are necessary for the pursuit of the processing purposes described in this paragraph 1 are indicated with an asterisk within the registration form on the Site.
2. Additional processing purposes: marketing (sending advertising material, direct sales and commercial communication)
With the free and optional consent of the User, some of the User’s personal data (i.e., first name, last nameemail address, home address) may also be processed by the Partner for marketing purposes (sending advertising material, direct sales and commercial communication), i.e. so that the Partner can contact the User by mail, e-mail, telephone (fixed and/or mobile) and/or SMS and/or MMS to propose to the User the purchase of products and/or services offered by the same Partner and/or third-party companies, submit offers, promotions and business opportunities.
In case of non-consensus, the possibility of registering on the Site will not be affected in any way. In the case of consent, the User may at any time revoke it, making a request to the Partner in the manner indicated in the next paragraph 7.
The User can also easily object to further sending of promotional communications by e-mail by clicking on the appropriate link for the withdrawal of consent, which is present in each promotional email. After the consent is revoked, the Partner will send an e-mail to the User to confirm that his consent has been revoked. If the User wish to withdraw the consent to send promotional communications by telephone, but to continue to receive promotional communications via email, or vice versa, he has to send a request to the Holder in the manner indicated in the next paragraph 7. The Partner informs that, as a result of exercising the right of opposition to sending promotional communications by email, it is possible that, for technical and operational reasons (e.g. contact list training already completed shortly before the Opposition Request Is received) the User continues to receive some additional promotional messages. If the User continues to receive promotional messages after 24 hours have passed since the exercise of the right of opposition, he has to report the issue to the Partner, using the contacts indicated in the next paragraph 7.
3. Additional processing purposes: newsletter
With the free and optional consent of the User, some personal data of the User (i.e. first name, last name, address, e-mail address) may also be processed by the Partner for the purpose of sending the newsletter. Therefore, the User will receive from the Partner a periodic newsletter that will contain information in relation to news and promotions within the Site and/or Partner initiatives. In the event of non-consensus, the possibility of registering in the Site will not be affected in any way. In the event of a consent, the User may at any time revoke it making a request to the Owner in the manner indicated in the next paragraph 7. The User can also easily object to further submissions of promotional communications by clicking on the appropriate link for the withdrawal of consent, which is present in each email containing the newsletter. After the consent is revoked, the Partner will send an e-mail to the User to confirm that his consent has been revoked.
4. Additional processing purposes: profiling
With the free and optional consent of the User, the User's personal data (i.e. personal and contact data, as well as information relating to services which the User has expressed his interest in) may be processed by the Partner also for profiling purposes, i.e. to reconstruct the User's tastes and consumption habits by identifying the consumer profile in order to be able to send to the User commercial offers which are consistent with the identified profile. In case of non-consent, the User possibility to subscribe to the Site will not be affected in any way. In case of consent, the User can revoke the same at any time, by making a request to the Partner in the manner indicated in paragraph 7 below.
5. Processing methods and data storage times
The Owners will process the User’s personal data through manual and IT tools, with logic strictly related to the purposes themselves and, in any case, in order to guarantee the security and confidentiality of the data. Users' personal data will be kept for the time strictly necessary to carry out the primary purposes illustrated in paragraph 1 above, or in any case as necessary to protect the interests of both Users and Triboo in civil law. In the cases referred to in paragraphs 2, 3 and 4 above, Users' personal data shall be kept for the time strictly necessary to fulfil the purposes illustrated in the same and, in any case, for no longer than twenty-four (24) and twelve (12) months respectively.
6. Scope for data communication and dissemination
Employees and/or employees of the Owners responsible for managing the Site and all services related to the provision of the Services may become aware of the personal data of the Users. These individuals, who have been instructed in this way by the Holders under the Article 29 of the Regulation, will treat the Users' data solely for the purposes set out in this statement and in accordance with the applicable rules' forecasts.
As provided for by the General Measure of the Data Protection Authority called 'Fidelity card' and guarantees for consumers. The rules of the supervisor for loyalty program" of 24 February 2005. Third-party parties who will be able to process personal data on behalf of the Holders as "External Treatment Managers", such as, but not limited to, providers of IT and logistics services that are functional to the operation of the Site and/or Services, outsourcing or cloud computing service providers, professionals and consultants, may also become aware of the personal data of the Users. Users have the right to obtain a list of any treatment managers appointed by each Owner respectively, requesting them from the Holder concerned in the manner indicated in the next paragraph 7. In addition, the Users’ personal data may be disclosed by Triboo, to the extent that this is necessary and essential to implement contractual obligations, to autonomous third parties that hold the treatment, such as the operators of the payment services and logistics services necessary for the delivery of goods sold through the Site. These autonomous holders will only process the User data for the purpose of the correct fulfillment of the orders relating to the Services.
7. Social buttons and widgets
8. Rights of Interested Parties
Users will be able to exercise the rights guaranteed to them by the Applicable Policy, by contacting The Holders in the following ways:
- By sending a registered letter to the owners' legal office
for Triboo: Milan (MI) Viale Sarca, 336, 20126
for Partner: Strada Pirano Ang. Via Pio la Torre, 1/8 – 61010 - Tavullia (PU)
- By sending an e-mail message to the following address:
Triboo will comply with the User's requests for the treatment in paragraph 1, while the Partner will comply with the Users' requests for treatment in paragraph 2, 3 and 4.
Under the Applicable Policy, Holders inform that Users have the right to obtain the indication (i) of the origin of personal data; (ii) of the purpose and manner of treatment; (iii) of the logic applied when being treated with electronic instruments; (iv) of the identification details of the Holders and those responsible; (v) of individuals or categories of people to whom personal data may be disclosed or who may become aware of it as managers or appointees.
In addition, Users have the right to obtain:
(a) access, update, adjustment and, when they are interested in, data integration;
b) the deletion, the anonymous transformation or blocking of data processed in violation of the law, including those which do not need to be retained in relation to the purposes for which the data was collected or subsequently processed;
(c) the evidence that the transactions referred to in the letters a) and b) have been brought to the attention, including with regard to their content, of those to whom the data have been disclosed or disseminated, except where such fulfilment proves impossible or involves the use of means manifestly disproportionate to the protected law.
In addition, Users have the right to obtain:
(a) access, update, adjustment or, when you are interested in, data integration;
b) the deletion, anonymous transformation or blocking of data processed in violation of the law, including those which do not need to be retained in relation to the purposes for which the data was collected or subsequently processed;
(c) the evidence that the operations referred to in the letters a) and b) have been brought to the attention, also as regard to their content, of those to whom the data have been disclosed or disseminated, except where such fulfilment proves impossible or involves the use of means manifestly disproportionate to the protected right.
In addition, Users have:
(a) the right to withdraw the consent at any time, if the treatment is based on their consent;
b) (where applicable) the right to data portability (right to receive all personal data relating to it in a structured format, commonly used and readable by an automatic device), the right to restrict the processing of personal data and the right to delete ("right to be forgotten"); c) the right to object:
(i) in all or part, for legitimate reasons for the processing of personal data about it, although relevant to the purpose of collection;
(ii) in all or part, the processing of personal data relating to it for the purpose of sending advertising material or direct sales or for carrying out market or commercial research;
(iii) if personal data is processed for direct marketing purposes at any time to the processing of their data for that purpose, including profiling to the extent that it is related to direct marketing.
(d) if they felt that their treatment violates the Rules, the right to complain to a supervisory authority (in the Member State where they usually live, where they work or in the one where the alleged infringement occurred). The Italian Control Authority is the Guarantor for the Protection of Personal Data, based in Piazza Venezia No. 11, 00187 – Rome (http://www.garanteprivacy.it/).
Holders are not responsible for updating all the links that can be viewed in this Notice, so whenever a link is not working and/or up-to-date, the Users recognize and accept that they will always refer to the document and/or section of the websites recalled from that link.
In this disclosure, pursuant to art. 13 of EU Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data (hereinafter, "Regulation"), you will be explained how this data is collected, for what purposes and what your rights are. This document is an integral part of the information on the processing of personal data, which can be consulted at the following link: [●].
WHAT ARE COOKIES?
Cookies are small text files that the sites visited by the user send directly to the user's terminal (usually to the browser), where they are stored and then retransmitted to the same sites the next time the same user visits (so-called "first party cookies”). During the navigation on a site, the user may also receive cookies from different sites or web servers on his terminal (so-called “third party cookies”); this happens because on the website visited there may be elements such as, for example, images, maps, sounds, specific links to web pages of other domains hosted on servers other than the one on which the requested page is located. In other words, those are the cookies set by a website other than the one you are currently visiting.
Cookies may be limited in duration to a single browsing session on your browser (so-called session cookies), in which case they are automatically deactivated when the user closes the browser; or they may have a predetermined expiration date and, in that case, they will remain stored and active on your hard disk until that expiration date, continuing to collect information during different browsing sessions on your browser (so-called permanent cookies).
Cookies are used for several functions. Some of them are necessary to allow you to navigate the Site and take advantage of its features (so-called technical cookies). Others are used to obtain statistical information, in aggregate or not, on the number of users accessing the Site and on how the Site is used (so-called tracking cookies or analytics). Others, finally, are used to draw up your consumer profile and display advertisements on the Site that may be of interest to you, as they are consistent with your tastes and consumption habits (the so-called "profiling cookie”).
To learn more about these different categories of cookies, please continue reading this policy. Find out how they work and what they're for, and choose freely whether you consent to their use or not.
FIRST PARTY COOKIES
The Site uses the following types of first-party technical cookies, for the installation of which no user consent is required but for which VR/46 Racing Apparel S.r.l. is still obliged to provide adequate information:
(a) Navigation or session cookies: fundamental to allow the user to move normally within our Site and to correctly use the related services; not being stored on the user's computer, they disappear when the browser is closed;
(b) "Functionality" cookies: solely aimed at improving and speeding up navigation on the Site, by storing certain choices made by the user (such as language preferences).
They are therefore tools used by VR/46 Racing Apparel S.r.l. to ensure, among other things, efficient navigation, session stability, login persistence throughout the session and the selected navigation country. They also serve to store the choices made by the user regarding the display of certain elements of the page, such as information and communication banners.
The use of technical cookies and the performance of processing related to them does not require the prior consent of the user.
In any case, it is still possible for the latter to prevent the installation of technical cookies at any time through the settings of its browser, knowing that such a choice could complicate, slow down and sometimes block navigation on the Site.
VR/46 Racing Apparel S.r.l. acts as data controller exclusively with reference to first party cookies installed on the Site.
THIRD PARTY COOKIE
It is possible that while you are browsing our Site, certain cookies may be stored on your device that are not directly controlled and managed by VR/46 Racing Apparel S.r.l. . This happens, for example, when the user visits a page that includes content from a third-party website.
In this regard, please note that VR/46 Racing Apparel S.r.l. does not play any role in the processing of data derived from this type of cookie, being a simple technical intermediary.
Third party profiling cookies are used to display personalized advertisements on the Site and other websites and their operation is based on each user's browsing activities. This type of cookie may also be used by third parties to display their products and services on the Site.
The Site also uses certain types of third party analytical cookies through which the following information is collected, by way of example only:
(a) number of visitors, page views and navigation within the Site;
(b) effectiveness of acquisition campaigns based on the source of the web traffic;
(c) details of products displayed and possibly downloaded on the Site.
These cookies, as well as the purposes for which they are used outside the Site, fall under the direct and exclusive responsibility of the third party who installs them on the user's terminal and serve to show the user advertisements in line with their interests (this is the case with third party cookies for profiling/retargeting).
If you do not wish to receive third party cookies on your terminal, you may at any time, via the links below, access the information and consent forms of these third parties and opt-out of receiving them.
The following table shows all the cookies present on the Site, with evidence of their specific characteristics and, in the case of third party cookies, links to their respective privacy policies, so that the user can make an informed decision as to whether to consent to their use and which cookies, if any, to block or delete
Source and membership
Identify the user and all the data related to the current session
Unique Session ID
Identifies the current country of the user
Identify a recurrent user from the same device
Unique global user id
Identifies the current language of the user
Unique language id
Identifies features from the current browsing device
Device features flags
HOW TO DISABLE COOKIES?
On your first visit to the Site, you may accept all cookies by clicking on the "OK" or "X" (closing) button on the banner, or on any element of the web page outside the banner itself.
In any case, since most browsers are programmed to accept cookies automatically, the user may choose not to receive cookies, especially in cases where the third party involved has not correctly provided the possibility of opting out by accessing the browser settings and disabling their use, according to the procedures described at the following addresses:
For more information about cookies, you can go to www.youronlinechoices.com (limited to the services surveyed by that platform), to obtain information on how to delete or manage cookies depending on the browser used and to set the usage preferences of third parties. www.youronlinechoices.eu/it/
Your Online Choices is a website managed by the non-profit European Interactive Digital Advertising Alliance (EDAA), whose Italian language version can be found at www.youronlinechoices.eu/it/, which provides information on behavioural advertising based on profiling cookies (http://www.youronlinechoices.com/it/a-proposito) and allows Internet users to easily oppose (opt-out) the installation of the main profiling cookies installed by advertisers and used on websites (http://www.youronlinechoices.com/it/le-tue-scelte). Before using this tool, please read carefully the general terms and conditions of service of Your Online Choices (http://www.youronlinechoices.com/it/condizioni-generali-di-servizio), Frequently Asked Questions (FAQ) (http://www.youronlinechoices.com/it/faqs) and the user guide (http://www.youronlinechoices.com/it/help).
To disable analytical cookies and to prevent Google Analytics from collecting data about your browsing, you can download the Google Analytics Deactivation Browser Add-on: https://tools.google.com/dlpage/gaoptout.
We will keep your preferences regarding cookies thanks to a special technical cookie with the characteristics specified in the table above.
PROCESSING METHODS AND DATA RETENTION TIMES
As highlighted in the premise of this policy, VR/46 Racing Apparel S.r.l collects and processes some of your personal data through cookies that it conveys directly on the Site (first party cookies). VR/46 Racing Apparel S.r.l acts as data controller of this data, in accordance with the provisions of the Regulations. VR/46 Racing Apparel S.r.l will process your data only by electronic means, in a fully automated manner and without human intervention. Therefore, VR/46 Racing Apparel S.r.lemployees and collaborators will never access the content of your personal data obtained through cookies, which means that they will never be able to access and/or have direct personal identifying information (IPI).
Some of the employees and collaborators of VR/46 Racing Apparel S.r.l, appointed by us as data processors, may carry out maintenance work on the computer systems that host your data, without ever being able to access their actual content. Your personal data may be stored on servers operated by third parties (e.g., the Internet, the internet, etc.). suppliers of computer systems) or could be managed by subjects specialized in online advertising, who act as external data processors on the basis of a specific appointment in writing by the Company. VR/46 Racing Apparel S.r.l informs you that, in compliance with the conditions and guarantees established by the Regulation, your data may be transferred to countries outside the European Economic Area, which may not offer a level of protection of privacy and personal data protection comparable to that guaranteed by Italian and European privacy laws, but as the owner VR/46 Racing Apparel S.r.lwill take the utmost account of data security, therefore it will proceed in the management of such transfers with all due caution and guarantees. Your personal data will not be communicated to third party data controllers or disseminated.
The personal data of users of the Site will be kept for the time strictly necessary to carry out the primary purposes set out in this notice, or as necessary to protect the rights of both users and VR/46 Racing Apparel S.r.l.
- By sending a registered letter with return receipt to the registered office (Via [...], n. […],[…]);
- By sending an e-mail to the address [...]
- Sending a fax to No. […]
According to the Regulations, VR/46 Racing Apparel S.r.l. informs that users have the right to obtain the indication (i) of the origin of personal data; (ii) the purposes and modalities of the processing; (iii) the logic applied in case of processing carried out with the aid of electronic instruments; (iv) the identification details of the holder and those responsible; (v) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them as data processors or persons in charge.
In addition, users have the right to obtain:
(a) access, updating, rectification or, where interested therein, integration of data;
b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
In addition, users revoke their consent at any time if the processing is based on their consent;
(b) (where applicable) the right to data portability (right to receive all personal data concerning them in a structured, commonly used and machine-readable format), the right to limitation of the processing of personal data and the right to erasure ('right to be forgotten');
(c) the right to object:
i) in whole or in part, for legitimate reasons to the processing of personal data concerning them, even if pertinent to the purpose of collection;
ii) in whole or in part, to the processing of personal data concerning them for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication;
(d) if they consider that their treatment infringes the Regulation, the right to lodge a complaint with a supervisory authority (in the Member State where they habitually reside, in the Member State where they work or in the Member State where the alleged infringement has occurred). The Italian supervisory authority is the Guarantor for the protection of personal data, based in Piazza di Monte Citorio n. 121, 00186 - Rome (http://www.garanteprivacy.it/).
VR/46 Racing Apparel S.r.l. is not responsible for updating all the links displayed in this Cookies Policy, therefore whenever a link is not working and/or updated, Users acknowledge and accept that they must always refer to the document and/or section of the websites referred to by such link.
Continuing the navigation on the website www._____________.____
the user consents to the installation of cookies.
Brief information about cookies
[NOTE: the text proposed below must be inserted on a special pop-up banner immediately on the home page of the Site or on another page through which the user can access the Site].
Purchases made on the website www.vr46.com can be paid by credit card and PayPal.
Every purchase is made with the maximum security thanks to the use of the most advanced technology systems in the field of e-commerce and with coding systems (SSL) to protect your personal data and information on your credit card from unauthorized access.
During the execution of the order, indeed, credit cards data are sent to ADYEN NV and are protected against unauthorized access, through the encrypted transfer of SSL ('Secure Socket Layer') data. This data are not accessible to third parties.
Once you have completed your order, you will receive a confirmation email containing your Order Number and the summary of your purchase in details. Remember that you can check the status of your order at any time in the appropriate section of your profile.
Creation of your personal account
Before purchasing a garment from vr46.com, you can create your personal account by filling out the registration form.
Please enter your password to access the reserved area. At the end of the registration procedure, you will receive a confirmation email with all your access data.
Your reserved area
From this section you will be able to modify your personal data, check the processing status of your order and control the status of your shipment. If you lose your access data, you must follow this link to get a new password.
Modification and cancellation of your account
You can modify your registration data at any moment, but only after entering your reserved area. You can also request the cancellation of your account after sending a request to our customer service.
Everything you see at vr46.com is in stock. By selecting the garment you prefer and entering its specific chart, you will see its characteristics. Each garment is made and sent in tailor-made boxes that are created to keep our products in perfect condition.
Purchase a product
To purchase a product, you will have to select it from the catalogue and add it to your “shopping bag”. Now you can continue navigating in the site to choose other garments or carry out the payment. If you want to buy more products of the same type, modify the amount of the chosen products directly from your shopping bag. If the quantity you require is not available, a warning message will appear.
Complete an order
To complete an order, you will have to follow all the purchasing phases. After confirming the contents of your shopping bag, choose the payment method and continue. Please read the page Payment to know all the payment methods accepted by VR|46.
After successfully completing the procedure, you will receive a confirmation email that will also display your order in detail.
INFORMATION RIGHT OF WITHDRAWAL - LEGAL GUARANTEE OF CONFORMITY AND RETURN DUE TO DEFECT OR NON-CONFORMITY
If for any reason you are not satisfied with your purchase, you may return the products within 14 days of receiving your order.
Upon receipt of your order, you will still need to wait 24 hours to allow the update of the delivery in your personal account. Once the update has taken place, the ability to proceed with the return request will be enabled.
If you are already registered on the site, please make the return directly from your private area. If you are not registered, you can request it by clicking on the "Unregistered User" link below.
If you want to make a return, follow these simple steps:
1. After 24 hours from receiving your order, log in to your account here: Login.
Click on "My Orders" section and then on "Request a Return." Select the order containing the items you wish to return or replace, specifying the reason and the request.
Please note that only products that are received damaged, defective or incorrect can be replaced: replacements for size changes are not accepted.
2. Look at your inbox, you will receive a confirmation email containing the return form with the Return Authorization Code (RMA), the courier contacts to return the parcel and the address of our warehouse that you must print and apply on the outside of the box containing the products you wish to return.
If you choose our courier, the cost of the service will be deducted from the refund of the products.
You want to reprint your Return Form?
You can download it directly from your account by accessing "My Returns" area. Select the Return Authorization Code (RMA), view the request and click on "Download Return Form (PDF).
3. Insert the products in the original packaging: the products must be returned in the same conditions you received them in, i.e. in perfect condition, complete with all their elements, unused, with the original packaging and any related manuals, labels and tags still attached to the product.
Returned items will be checked by our warehouse to ensure that they have been returned intact and we will charge you for any decrease in the value of the item, refunding only the residual value of the Product.
4. Print the return form and put it inside the box containing the products you wish to return. Apply the address of our warehouse outside the box.
5. Send your return to the following address:
Triboo Digital Ltd, c/o TWS Logistics - Via Cesare Cantù, 6 - 20092 Cinisello Balsamo (MI) - ITALY
6. Keep the receipt of the shipment
7. When the return is in our warehouse, we will make the refund with the same payment method used for the purchase (credit card, prepaid, PayPal, etc.) or by bank transfer. The COD orders (cash on delivery) will be refunded by bank transfer.
Exclusion of the right of withdrawal
We inform you that under art. 59, first paragraph, letter c) of D. Lgs. 206/2005 (Consumer Code), the right of withdrawal is excluded in relation to the supply of "tailored or clearly customized products". With reference to the afore-mentioned case of exclusion of the right of withdrawal, you are informed and accept that among the "custom-made or clearly customized products" the Products indicated as customizable in the relevant fact sheet are included.
LEGAL WARRANTY OF CONFORMITY - RETURN FOR DAMAGED, DEFECTIVE OR WRONG PRODUCTS
In case of defects and/or non-compliance, you will be entitled to the restore the conformity of the product by repair or replacement, or to alternative remedies in cases expressly provided for by art. 130 of the Legislative Decree 206/2005.
If you have received a damaged, non-compliant, defective, or incorrect product, you can request a repair or replacement or refund of the item no later than 2 (two) months after discovery. Pursuant to and for the purposes of European Directive 44/99/EC and Articles 128 et seq. of Italian Legislative Decree No. 206/2005 (Consumer Code), the products you have purchased are covered by the legal warranty of conformity which covers conformity defects of the products for a maximum period of 24 (twenty-four) months after delivery.
To request a refund or replacement or repair, please contact our customer care at email@example.com - indicating as a specific reason "Product damaged, non-conforming or incorrect shipment" and attaching one or more pictures of the article in question, in which the defect is clearly visible.
Once the procedure is completed, you will receive a confirmation email containing the return form and all the instructions to proceed with the shipment.
The authorization to return the product will not in any way constitute a non-compliance recognition which must be ascertained by us after the return.
We reserve the right to refund the defective item only after appropriate quality checks have been carried out to verify the actual non-compliance of the returned product.
If the non-compliance of the product is confirmed, we will make the refund with the same payment method used for the purchase (credit card, prepaid, PayPal, etc.) or by bank transfer.
The delivery of the products purchased on www.vr46.com takes place on average within 5 working days from the order reception for Italy and EU, and within 8 days for all other destinations.
Delivery times may be delayed in case of holidays; carriers do not make deliveries on 25/12, 26/12, 01/01 and on weekends.
For orders placed by credit card, one working day must be added to the normal shipping time for normal administrative checks. For orders placed by bank transfer, the shipping time will be calculated from the confirmation of payment.
Due to the regulations applied by national authorities to try to contain the spread of Covid-19, standard delivery times may suffer some inconveniences.
For more information, consult the Info Covid-section or contact our Customer Service.
General Conditions of Generated Content
1.The physical and/or legal person who directly or indirectly - also by sending specific hashtags including responding to comments within Instagram with the hashtag #VR46TribeOK - authorized the communication and/or publication or dissemination of a personal contributed material, of any form or nature and of any form (including, but not limited to: images, photographs, videos, sounds, music, texts, writings and works of any kind) by VR|46 Racing Apparel S.r.l. Single Member Company (Tax ID - VAT no.: 02495180412), with headquarters in Via Fratelli Rosselli, 46-61121 Pesaro PU, (hereinafter "Grantor") transfers to said VR|46 Racing Apparel S.r.l. Single member Company in perpetuity, irrevocably, non-exclusive, free of charge and free of any royalty, any and all rights to economic exploitation, including author's property rights and rights connected relating to said contributions (hereinafter "Authorized Contributions" and/or "Authorized Contribution"), with the right to sublicense, and declares to be solely responsible for the Authorized Contributions as well as warrants to have the rights and the legal capacity to accept these General Conditions of Generated Contents within its jurisdiction that, in fact, is agreed to.
To this end, the Grantor expressly acknowledges towards VR|46 Racing Apparel Srl Single Member Company, the sole right to use the Authorized Contributions, to decide when to use them or remove them in whole or in part, being VR|46 Racing Apparel Srl Single Member Company and its assignees, the only parties entitled and qualified for such work, without any time limits.
These rights are granted worldwide and for any use and economic exploitation. All Authorized Contributions will be considered of a non-confidential nature. To this effect, VR|46 Racing Apparel Srl Single Member Company, will be entitled to: use, copy, distribute, reproduce, transfer, exploit, edit, process, transform, store in a database, make cuts, changes and/or additions, insert or replace comments and/or captions and/or disseminate such authorized Contributions for any purpose and in the manner and advertising and/or commercial choices VR|46 Racing Apparel Srl Single Member Company and/or its assignees deem appropriate (such as, for example but not limited to, by reproduction and publication of contributions through the social channels Facebook, Instagram, brochures, magazines, albums, collections, products, etc., as well as commercial initiatives). To this end, the Grantor also authorizes VR|46 Racing Apparel Srl Single Member Company and its assignees to match/ link, directly or indirectly, the Authorized Contributions to sales and promotional activities, the image and distinctive marks of VR|46 Racing Apparel Srl Single Member Company and/or its assignees (subject to the moral rights of the Grantor).
2.The Grantor declares that the Authorized Contribution is original and exclusive work and that the same:
It was not drawn by derivation from any work of third parties without their consent;
does not violate or may violate any copyrights, trademarks or other intellectual or industrial property rights of third parties;
does not violate or may violate in any way the property or personal rights of third parties, having among other things, from any third parties (or whoever has ownership) in any way involved in the contribution, received all necessary authorization and/or specific consent in the foregoing;
does not violate any provision of law, including therein, without limitation, the provisions of Law no. 633/1941 and subsequent amendments and additions, of Legislative Decree 30/2005 - Code of Industrial Property and its subsequent amendments, of Legislative Decree 196/2003 - Privacy Code;
is not obscene, racist, abusive, harassing, threatening, discriminatory, or otherwise contrary to public order or public morals in force;
undertaking to indemnify VR|46 Racing Apparel Srl Single Member Company and its assignees for each event that one or more of such representations and warranties prove to be actually false or inaccurate. VR|46 Racing Apparel Srl Single Member Company and its assignees will also have the right to disclose the identity of the Grantor to any third parties who claim that the Authorized Contributions constitute a violation of their intellectual property rights and/or assets and/or industrial and/or their moral rights and/or their privacy and/or any other rights provided by law.
3. VR|46 Racing Apparel Srl Single Member Company and/or its assigns, shall not be liable in relation to the violation of the rights of the Grantor and/or third parties arising directly or indirectly from the use, in any form and way, of Authorized Contributions, in any case, by way of contractual liability, tort (including, as an example but not limited to, due to negligence or violation of the law) with respect to: i) financial losses (including, as an example but not limited to, any damage emerging, loss of revenue, current or anticipated profits, contracts, business, anticipated savings or opportunities); ii) loss of reputation; iii) consequential or indirect damages suffered by the Grantor or third parties.
4. VR|46 Racing Apparel Srl Single Member Company and/or its assignees, is not be liable for Authorized Content not endorsed. VR|46 Racing Apparel Srl Single Member Company and/or its assignees shall have no obligation to pre-screen, monitor, edit or remove any Authorized Content.
5. The Grantor agrees to be liable to VR|46 Racing Apparel Srl Single Member Company and/or its assignees, to defend themselves (at the request of VR|46 Racing Apparel Srl Single Member Company and/or its assignees), to indemnify and hold harmless the same from all costs, direct and indirect damages, expenses, losses, including any legal costs and in relation to any claim and/or claim and/or action which could be made in any court by third parties, including therein, public authorities, administrative and state bodies, due to any dispute arising out of, or in any way related to, the use of the Authorized Contribution by VR|46 Racing Apparel Srl Single Member Company and/or its assignees and declarations and the guarantees provided by the Grantor with these General Conditions of Generated Content.
If required by VR|46 Racing Apparel Srl Single Member Company and/or its assignees, the Grantor will cooperate fully in the defense of any claim. VR 46 Racing Apparel Srl Single Member Company and/or its assignees reserve the right to assume the exclusive defense and control of any matter subject to indemnification by the Grantor which must not, however, resolve any complaint without the prior written consent of VR|46 Racing Apparel Srl Single Member Company and/or its assignees.
6. If any provision of these General Conditions of Generated Content is deemed unlawful, void or for any reason inapplicable and/or unenforceable, said provision shall be deemed severable from these General Conditions of Generated Content and shall not affect the validity and enforceability and/or effectiveness of the remaining provisions. The non-implementation or failure to exercise, at any time or for any period, of any provision of these General Conditions of Generated Content shall not constitute a waiver of such provision, or be construed as such, and It shall not affect the right to enforce such provision thereafter or any other provision contained therein.
7. These General Conditions of Generated Content are exclusively subject to Italian Law; any and all disputes that may arise from the interpretation and/or execution of these General Conditions of Generated Content will be subject to Italian Jurisdiction and will be under the exclusive jurisdiction of the Court of Pesaro, or the relevant competent Division Specializing in Industrial and Intellectual Property in case the dispute involves industrial and/or intellectual property rights, with the agreed express exclusion of any other competing or alternative Jurisdiction and/or Law and/or Court.
8. In case of discrepancy between the Italian text and text in another language of these General Conditions of Generated Content , the Italian version shall prevail.
9. These General Conditions of Generated Content constitutes the entire agreement between the Grantor and VR|46 Racing Apparel Srl Single Member Company and/or its assignees regarding the use of the Authorized Content, superseding any potential prior agreement between the Grantor and VR|46 Racing Apparel Srl Single Member Company and/or its assignees.
Without prejudice to the provisions of article 14 of the General Conditions of Sale, if you want information on the possibility of joining the European ODR Platform for the alternative resolution of disputes that may arise in relation to purchases made on our site , or you intend to start a new alternative resolution procedure through the European ODR Platform, access the following link: http://ec.europa.eu/odr.